Grimsby animal hospital

Location Details

Blue Cross Grimsby animal hospital has been serving the local community for more than 40 years and treats thousands of sick and injured pets every year.

Register

Order a prescription

Our terms and conditions

Note

Appointments are only available to those who have already registered. Always call before visiting.

Eligibility

You can register your pets at one of our animal hospitals if you:

  • receive certain means-tested benefits
  • live in one of our catchment areas

You will be charged for certain treatments. How much you’ll be charged will depend on the means tested benefits you receive.

Band A vet support is available for anyone who lives within our catchment area and receives:

  • universal credit where there has not been a reduction in payment due to work or other income such as savings
  • income support
  • jobseeker’s allowance (income-based)
  • employment and support allowance (income-related)
  • pension credit

Band B vet support is available for anyone who lives within our catchment area and receives:

  • universal credit where there has been a reduction in payment due to work or other income such as savings
  • working tax credit
  • child tax credit
  • housing benefit with no other benefit
  • council tax reduction with no other benefit (not the 25 per cent single person discount)

Catchment area

The catchment area for Grimsby animal hospital is:

DN 15 – 0

DN 18 and 19

DN 20 – 0, 8 and 9

DN 31, 32, 33, 34, 35, 36, 37, 38, 39, 40 and 41

LN 7 – 6

LN 8 – 3 and 6

LN 11 – 0 and 7

Out of hours emergency services

If you are not registered with us, please call your usual vet practice before contacting us.

If your pet needs to be seen urgently, call us and hold until the end of the message to speak to one of the team. Out of hours fees will apply.

Frequently asked questions (FAQs)

We welcome registrations from those who receive certain means tested benefits and who live within our catchment area. Once you have checked whether you are eligible, you can register at our animal hospitals using our online registration form.

There is no limit to the number of pets you can register, but you must complete a registration form for each pet. If you are eligible for Band A vet support, you will only receive Band A discounts for two pets. Any other pets registered will be registered for Band B vet support.

Find out more about Blue Cross vet support.

You can book an appointment through our online booking system – PetsApp. Or call our animal hospital in an emergency or if you’re unable to find a suitable appointment.

How much you pay and the types of treatment you pay for will depend on the means tested benefits you receive. Find out more about the treatment you’ll be charged for from 8 April 2024. By charging based on people’s means, we can ensure our hospitals continue to provide lifesaving treatment and life-long care for many years to come.

Please contact us to check that you’re eligible and to book an appointment before visiting.

You will need to bring proof of your benefit, along with photo ID. If you do not have photo ID, you can bring a utility bill (gas, electricity or water) which includes your name and address.

We will also need to see a benefit award letter issued within the last 12 months. If the letter is more than six months old, award letters for jobseeker's allowance, employment and support allowance, working tax credits, universal credit or income support should be accompanied by a bank statement showing a DWP payment within the last three months. Council tax reduction or housing benefit letters should be accompanied by a rent statement dated within the last three months. If a rent statement is not available, we will accept an award letter. Those in receipt of pension credit will only need to show an award letter once a year.