Pet loss courses for pet professionals

We help veterinary professionals and pet service providers with the skills to support grieving pet owners.

We’ve developed our accredited and award-winning continual professional development (CPD) training courses, workshop days and webinars to help you and your team learn techniques to confidently support those that have lost a pet.

Training available

Accredited CPD standards office logo

Our training can improve client experience and retention while supporting your team’s emotional wellbeing and avoiding compassion fatigue. For veterinary professionals, it’s an RCVS Practice Standards Scheme optional award requirement, which contributes to the Client Service Award.

Unlike other providers, money raised from our courses goes directly back into our charity. This means you can help us care for more sick, injured and homeless pets while developing your pet loss support skills.

Pet loss training day for veterinary professionals

This in-person training day will provide you with a compassionate approach to supporting your clients through pet loss and end of life. The session will provide you with:

  • a greater understanding of your clients’ emotional journey
  • the tools you need to support your clients during a highly emotive and challenging time
  • ideas on how you can effectively help your clients cope with the death or foreseen loss of their pet
  • a networking opportunity within your profession and a chance share common experiences

Cost: £105

North

When: 23 September 2026, 9.30am – 4pm

Where: Blue Cross, 48 Blackburn Street, Radcliffe, Manchester M26 1NQ

Sign up for the session

South

When: 14 October 2026, 9.30am – 4pm

Where: Guide Dogs, 58 Warwick New Rd, Royal Leamington Spa CV32 6AA

Sign up for the session

Virtual live equine loss support training workshop

You and/or your teams are invited to join us for our equine loss virtual workshops, conveniently split into two parts: a two-hour learner-led online session, followed up by a three-hour trainer-led virtual workshop. We will provide you with an updated view on horse loss and grief in these current times and will equip you and your teams with the support tools needed to feel confident in providing the best possible service. The course will cover a wealth of topics such as, quality of life, euthanasia and self-care.

Cost: £105

When:

  • 20 May 2026 at 10.30am
  • 3 September 2026 at 10.30am

Sign up for the workshop

Accredited pet loss support CPD course

Our award-winning e-learning course is perfect for anyone wishing to enhance the care they can offer to bereaved pet owners. It's helpful for any professionals working with owners whose pets are facing rehoming, euthanasia or have died. It covers the following:

  • pet loss experience
  • self care
  • emotional support skills
  • stages of grief
  • pet euthanasia
  • remembrance and rituals
  • grief in surviving pets
  • the loss of assistance animals

This course requires a minimum of three hours study per week and counts towards 30 hours continual professional development.

Please be aware that this is not a counselling qualification. The logo may not be used for any business or commercial purposes.

Course length: 10 weeks

Cost: £300

When:

  • 6 July 2026
  • 21 September 2026
  • 9 November 2026

Sign up for the 10 week course

Pet loss support refresher course

This e-learning course is designed to revisit and refresh your knowledge and will provide you with four CPD hours. 

The course can be booked anytime to suit you and your needs. There is a requirement that you have attended and attained the Accredited Pet Loss Support course. Before starting this course, you will be asked for your CPD or NCFE certificate details prior to the link being forwarded, as it is a refresher to the main course, not a standalone course.

Sign up for the refresher course

The course was brilliant and I was able to fit it in between working and looking after children.

Anne, Practice Manager

Introduction to pet loss support skills

This short course is an excellent introduction for front of house employees who have contact with bereaved owners but do not require an in depth knowledge.

The two hour course covers the following key areas:

  • empathy vs sympathy
  • communicating with active listening skills
  • open questions
  • face-to-face emotional support, telephone support, email support and other written communication
  • how to support yourself, importance of self care and useful contacts

This course can be booked at any time throughout the year.

Course length: Two hours

Cost: £45

Sign up for the two hour course

Bespoke training

Alternatively, we offer bespoke pet loss support training specifically tailored to your business or organisation. This can be delivered at your place of work or through webinars.

For more information about these custom services, or to discuss your requirements, please call us on 01993 867216 or drop us an email at [email protected].

Virtual Live workshops

You are invited to join us for our virtual workshop, which is conveniently split into two parts – a two-hour learner led online session, followed up by a three hour trainer led virtual workshop.  

This engaging five hour CPD training, running on a number of dates, will equip you and your team with the tools to provide the best possible pet loss support to your clients. Covering a wealth of topics including:

  • quality of life
  • euthanasia
  • self care

The training will also provide an excellent networking and knowledge sharing opportunity through a question and answer session, and case study discussion.

Cost: £105

Workshop dates

  • 16 July 2026
  • 15 October 2026

Sign up for the workshop

— Page published 12/05/2020