How to register your pet

Is my pet eligible for treatment?

Our veterinary services are available to pets whose owners are on certain means-tested benefits.

Are you on any of the following benefits?

  • Pension credit (not the standard state retirement pension)
  • Housing benefit
  • Income support
  • Working tax credit (not child tax credit)
  • Council tax benefit (not 25% single person discount)
  • Income based jobseeker’s allowance
  • Income based employment support and support allowance
  • Universal credit

If you fall into this category, you need to check to see if you are in the catchment area for one of our hospitals or clinics

How many pets can I register?

New clients can register

  • a combination of dog(s) and cat(s), to a total maximum of two animals per household
  • a combination of one dog or cat and two small furries* of the same social species, to a total maximum of three animals per household

*Pets that qualify as social small pets are rabbits, guinea pigs, chinchillas, mice, rats, ferrets, gerbils, degus and dwarf, Chinese and Roborovski's hamsters (but not Syrian or golden hamsters).

Unfortunately we can’t allow you to register any more, even if you have more pets. This is because we want to help as many people and their pets access our veterinary services as we can.

If you already have more pets than the permitted number registered with us we’ll continue to treat them but when you no longer have that pet, you won’t be able to register a new one in their place.

Blue Cross does not get any money from the government or local authority and we rely fully on donations to run our veterinary services. So any contribution you make, however small, towards the treatment your pet receives will be very welcome.

How to register

You’ll need to bring an award letter issued within the last 12 months. If the letter is more than six months old, award letters for jobseeker’s allowance (JSA), employment and support allowance (ESA), working tax credit (WTC), universal credit (UC) or income support (IS) should be accompanied by a bank statement showing a DWP payment within the last three months while council tax benefit (CTB) or housing benefit (HB) letters should be accompanied by a rent statement dated within the last three months. If a rent statement is not available we will accept an award letter. Those in receipt of pension credit will only need to show an award letter once a year.

Contact your nearest Blue Cross animal hospital or pet care clinic for more information, to check that you are eligible and to book an appointment.

Blue Cross does not get any money from the government or local authority and we rely fully on donations to run our veterinary services. So any donation you make, however small, towards the treatment your pet receives will be very welcome.

— Page last updated 18/05/2017