Chat with our PBSS team

Our webchat service is staffed by our trained Pet Bereavement Support Service volunteers from 8.30am to 8.30pm, every day.

We know that the loss of a pet impacts everyone differently. Feelings of despair, loneliness and even depression can be overwhelming. There may also be a strong sense of guilt and self-doubt, particularly when a decision has been taken to euthanise or rehome a pet. These feelings are normal and a testimony to the special bond between people and their pets.

If you'd like to chat with one of our team, please click the Chat icon in the bottom-right hand corner of your screen.

If the icon isn't visible, none of our team are available right now. Please don't hesitate to call us on 0800 096 6606, or email us at [email protected], if you'd still like to share.