- Address Sheppard House, 1-5 Hugh Street, SW1V 1QQ
- Telephone 0300 777 1890
- Email [email protected]
- Facebook bluecrossvictoria
Blue Cross Victoria animal hospital treats thousands of pets every year, with treatments ranging from routine neutering to complex operations. The hospital is thought to be the oldest of its kind in the world. It opened in 1906 and has never closed its doors to needy animals since. It was the headquarters of Blue Cross for many years. In 2001 it was rebuilt and has state-of-the-art veterinary facilities.
It has extended its services so it can reach people and pets who struggle to get to the hospital, including mobile veterinary clinics, a community vet nurse to make home visits and an ambulance service to help transport animals to and from the hospital.
Is my pet eligible for treatment?
Our veterinary services are available to pets whose owners are on certain means-tested benefits:
Pension credit (not the standard state retirement pension)
Working tax credit (not child tax credit)
Council tax benefit (not 25% single person discount)
jobseeker’s allowance (income based only)
employment and support
You’ll be requested to bring proof of your benefit along with photo ID or a utility bill. Contact us on the above telephone number for more information, to check that you are eligible and to book an appointment.
How many pets can I register?
New clients can register up to two pets at a Blue Cross hospital or clinic. Unfortunately we can’t allow you to register any more than two, even if you have more pets. This is because we want to help as many people and their pets access our veterinary services as we can.
If you already have more than two pets registered with us we’ll continue to treat them but, when you no longer have that pet, you won’t be able to register a new one in their place.
The catchment area for the Victoria hospital is...
All E- postcodes
All SE- postcodes
SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW16, SW17, SW18, SW19, SW20
W1, W2, W4, W6, W8, W11, W12, W14, WC1, WC2
Other parts of London
CR4, SM4, KT3
Out of hours and emergency cases
All vets are obliged to make arrangement for out of hours care for emergency cases. If you are registered with another practice, phone your vet first.
Remember to listen to any answerphone message in full.
When you register for treatment at one of our hospitals remember that you (or the person looking after your pet) will usually have to take your pet to the hospital yourself for emergency treatment.
If you know that you can’t do this, it may be in your pet’s best interests to register for veterinary treatment elsewhere so you can access emergency treatment if you need to.
Please call us first on 0300 777 1890 and hold after the answer machine message.
We need volunteer foster carers
We're looking for volunteers to foster pets on a short term basis from our Victoria animal hospital. Pets will include young animals and cats and dogs with medical issues which can be easily managed in a home environment. Animals will need to be fostered until they are old/fit enough to go to one of our rehoming centres.
This scheme will provide a less stressful environment for pets who don't need to be in hospital and will free up space so we can treat more sick animals.
Volunteers should be be over 18, experienced with animals and have the time to commit to their care. Ideally you will have a quiet spare room and live within zones 1-4 in London, preferably with your own transport.
Find out more about becoming a pet foster volunteer.
Our online community
Join the Victoria Hospital online community and become part of our ever-growing network of pet owners and Blue Cross supporters.