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Rehoming centres

Victoria animal hospital

Blue Cross Victoria animal hospital treats thousands of pets every year, with treatments ranging from routine neutering to complex operations. 

Contact details

Blue Cross Victoria animal hospital
Sheppard House . 1-5 Hugh Street
London SW1V 1QQ
Phone: 0300 777 1890 Fax: 0300 777 1891

Opening hours

Monday to Friday (except Wednesday): 9.30am–12.00pm and 2.30pm–4.00pm
Wednesday: 9.30am – 12.00pm

In case of an emergency out of hours please call 020 7932 2370.

Is my pet eligible for treatment?

Our veterinary services are available to pets whose owners are on certain means-tested benefits or low incomes. You’ll be requested to bring proof of your benefit along with photo ID or a utility bill. People on a low income may also qualify at our discretion and you will need to bring a wage slip or bank statement. Contact us on the above telephone number for more information, to check that you are eligible and to book an appointment.

The catchment area for the Victoria hospital is...

  • All SE postcodes
  • All E postcodes
  • SW 1, 2, 3, 4, 5, 7, 8, 9, 10, 11, 12 & 16
  • W 1, W2,
  • NW8

About the hospital
The hospital is thought to be the oldest of its kind in the world. It opened in 1906 and has never closed its doors to needy animals since. It was the headquarters of Blue Cross for many years. In 2001 it was rebuilt and has state-of-the-art veterinary facilities.

It has extended its services so it can reach people and pets who struggle to get to the hospital, including mobile veterinary clinics, a community vet nurse to make home visits and an ambulance service to help transport animals to and from the hospital.

It also runs a vaccination clinic every Thursday evening by appointment only.

We need volunteer foster carers
Blue Cross is looking for volunteers to foster animals on a short term basis from Victoria Animal Hospital.  Animals needing foster homes will include young animals and cats and dogs with medical issues which can be easily managed within a home environment. Animals will need to be fostered until the animal is old enough/fit enough to be placed in one of our adoption centres.

This scheme will provide a less stressful environment for animals who do not need to be in the hospital before a new home is found for them through an adoption centre. It will also free up space in the hospital and allow the charity to treat more sick animals.

Volunteers interested must be over 18yrs old, be experienced with animals, have the time to commit to their care and be confident about learning what is involved to ensure the animal is healthy, stable and ready for a permanent home. Ideally you will have a quiet spare room to separate the animal from the rest of the household if necessary and live within zones 1-4 in London, preferably with your own transport.

Find out more about becoming a pet foster volunteer.