Chihuahua touching noses with vet nurse

Pet loss courses for pet professionals

We help veterinary professionals and pet service providers with the skills to support grieving pet owners.  

We’ve developed our accredited and award-winning Continual Professional Development (CPD) training courses, workshop days and webinars to help you and your team learn techniques to confidently support those that have lost a pet.

Accredited CPD standards office logo

Training available

Our training can improve client experience and retention while supporting your team’s emotional wellbeing and avoiding compassion fatigue. For veterinary professionals, it’s an RCVS Practice Standards Scheme optional award requirement, which contributes to the Client Service Award.

Unlike other providers, money raised from our courses goes directly back into our charity. This means you can help us care for more sick, injured and homeless pets while developing your pet bereavement support skills. 

Accredited pet bereavement support CPD course

Our award-winning e-learning course is perfect for anyone wishing to enhance the care they can offer to bereaved pet owners. It's helpful for any professionals working with owners whose pets are facing rehoming, euthanasia or have died. It covers the following:

  • pet loss experience
  • self care
  • emotional support skills
  • stages of grief
  • pet euthanasia
  • remembrance and rituals
  • grief in surviving pets
  • the loss of assistance animals

This course requires a minimum of three hours study per week and counts towards 30 hours Continual Professional Development.

Please be aware that this is not a counselling qualification.

Course length: 10 weeks

Cost: £280

Sign up for the 10 week course

"The course was brilliant and I was able to fit it in between working and looking after children." - Anne, Practice Manager

Refresher pet bereavement support CPD course

This refresher course provides you with four CPD hours and is designed for those who have already completed our accredited pet bereavement support course above. 

It has been developed in line with the RCVS changes to CPD requirements that require CPD hours (35 for vets and 15 for vet nurses) to be annual, rather than spread across three years. This change is to ensure quality training remains ‘regular’ and ‘relevant’ at all times as per the RCVS standards charter. 

This course can be booked at any time throughout the year to suit you. You will be asked to provide your NCFE certificate details prior to starting.

Course length: Four hours

Cost: £50

Sign up to the refresher

Introduction to pet bereavement support skills

This short course is an excellent introduction for front of house employees who have contact with bereaved owners but do not require an in depth knowledge.

The two hour course covers the following key areas:

  • empathy vs sympathy
  • communicating with active listening skills
  • open questions
  • face-to-face emotional support, telephone support, email support and other written communication
  • how to support yourself, importance of self care and useful contacts

This course can be booked at any time throughout the year.

Course length: Two hours

Cost: £35

Sign up for the two hour course

Bespoke training

Alternatively, we offer bespoke pet bereavement support training specifically tailored to your business or organisation. This can be delivered at your place of work or through webinars. 

For more information about these custom services, or to discuss your requirements, please call us on 01993 867216 or drop us an email at [email protected].

Live workshops

You are invited to join us for our virtual or face to face pet bereavement support training workshop.

This engaging five hour CPD training workshop, running on a number of dates, will equip you and your team with the tools to provide the best possible pet bereavement support. Covering a wealth of topics including:

  • quality of life
  • euthanasia
  • self care

The day will also provide an excellent networking and knowledge sharing opportunity through a Q&A session and case study discussion.

    Course length: Five hours

    Cost: £99

    Sign up for the live workshop


    Our webinars are aimed at pet professionals who come into direct contact with bereaved pet owners. 

    These will offer helpful tips and advice across a number of relevant bereavement areas. Look out for updates on this webpage.

    We will be releasing several quick, core topic webinars throughout the year. Alternatively, you can book your own webinar for your practice or organisation. We just ask that a minimum of ten people attend.

    Contact [email protected] for more details.

    Webinar length: one hour

    Cost: £20 per person

    Sign up for our one-hour webinars

    — Page last updated 13/04/2022