Our free veterinary services are available to pets whose owners are on certain means-tested benefits. If you fall into this category, you need to check to see if you are in the catchment area for one of our hospitals or clinics. 

If your pet requires emergency veterinary treatment you can contact your nearest veterinary location. We also provide an out of hours service for emergency cases only. Clients are asked to ring first so we can assess if their pet needs to be treated straight away.

We offer a good quality first-opinion veterinary service focused on welfare, pain relief and a good quality of life. We are not a referral service and, in order to help as many pets as possible, we have to select treatments to be cost effective. This may mean that some drugs and procedures are not available from Blue Cross.

Our aim is to keep animals happy, healthy and comfortable, giving them a life worth living. We rely entirely on the generosity of donations to deliver our service and we ask owners to make a contribution towards the costs of their pet’s treatment, whatever they can afford. Blue Cross does not receive any money from the government.

Watch 24 hours in animal A&E

The Blue Cross animal hospital in Victoria is thought to be the oldest facility of its kind in the world, and has been on the frontline of veterinary medicine since it opened in 1906.  Here’s what a typical day holds for our flagship central London hospital... read the full story