Hammersmith

About

Hammersmith is the smallest of our four hospitals. It underwent major alterations in the 1970s and, more recently, the surgical site was refurbished. Hammersmith hospital carries out around 6,000 consultations a year.

Out of hours emergency service

Our emergency out of hours service is run via our Victoria hospital. All vets are obliged to make arrangement for out of hours care for emergency cases. If you are registered with another practice, phone your vet first. Remember to listen to any answerphone message in full.

When you register for treatment at one of our hospitals remember that you (or the person looking after your pet) will usually have to take your pet to the hospital yourself for emergency treatment.

If you know that you can’t do this, it may be in your pet’s best interests to register for veterinary treatment elsewhere so you can access emergency treatment if you need to.

Outside of our normal opening hours, please call our Victoria hospital first on 0300 777 1890 and hold after the answer machine message.

Please note, our opening times on the first Wednesday of the month are as follows: 11am to 1pm and 2pm to 5pm.

Order repeat prescriptions online 

We are trialling online ordering of prescriptions via Blue Cross Hammersmith Animal Hospital.

If you wish to request a repeat prescription for collection from Hammersmith Animal Hospital only, please complete our form

Is my pet eligible for treatment?

Our veterinary services are available to pets whose owners are on certain means-tested benefits.

You will need to bring proof of your benefit, along with photo ID. If you don’t have photo ID, you can bring a utility bill (gas, electricity or water) with your name and address on it.

In addition, we will need to see an award letter issued within the last 12 months. If the letter is more than six months old, award letters for JSA, ESA, WTC, UC or IS should be accompanied by a bank statement showing a DWP payment within the last three months whilst CTB or HB letters should be accompanied by a rent statement dated within the last three months. If a rent statement is not available we will accept an award letter. Those in receipt of Pension Credit will only need to show an award letter once a year.

Contact us on the above telephone number for more information, to check that you are eligible and to book an appointment.

How many pets can I register?

New clients can register up to two pets at a Blue Cross hospital or clinic. Unfortunately we can’t allow you to register any more than two, even if you have more pets. This is because we want to help as many people and their pets access our veterinary services as we can. 

If you already have more than two pets registered with us we’ll continue to treat them but, when you no longer have that pet, you won’t be able to register a new one in their place. 

The catchment area for Hammersmith hospital is 

North
NW8

East
All E- postcodes

South East
All SE- postcodes

South West
SW1, SW2, SW3, SW4, SW5, SW6, SW7, SW8, SW9, SW10, SW11, SW12, SW16, SW17, SW18, SW19, SW20

West
W1, W2, W4, W6, W8, W11, W12, W14, WC1, WC2

Other parts of London
CR4, SM4, KT3

It’s advisable to try and use your nearest hospital but, subject to the availability of appointments, you can choose which hospital to visit. If your usual hospital cannot offer a convenient appointment you are welcome to try another hospital for an appointment.

Clients who are registered at one of our mobile clinics can also use hospitals for appointments. Don’t forget to double check where you have booked your appointment before visiting or collecting a prescription!

Note that different postcode restrictions apply to our Community Veterinary Nurse and Ambulance Schemes.


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