Veterinary care eligibility checker

You may be eligible for Blue Cross hospital care if you receive one of the benefits or state pension listed below and live near one of our animal hospitals in London or Grimsby.

Start by selecting any benefits you’re currently receiving. If it's a match, we'll then ask for your postcode. 

Registration may take up to five working days to complete during busy periods. If your pet needs urgent care, contact your nearest vet for help. 

If your pet is already receiving treatment or registered with another vet, please call us on 0300 790 9903 before checking eligibility. We'll need to confirm if we can provide the care your pet needs.

Benefits check

First, check you receive at least one of the listed benefits or a state pension:

Already registered?

Your registration lasts for 12 months. If it has expired, use the eligibility checker above. If successful, please fill in the application form again. 

Registering in person

If you are unable to register online, you can register in person at one of our animal hospitals. Please visit the reception during our usual opening hours.  

You'll need to have your details, your pet’s details and proof of your benefits with you for our team to record. If you're unable to provide your benefit award letter when registering in person, we will accept a recent bank statement.

Check you have all the information needed to fill in the form to hand:

  1. Your personal details 
    Name, address, phone number and email address.
  2. Proof of your benefits - you’ll need to provide either:
    • A benefit award letter, which includes your name, address and is dated within the last 12 months
    • Your universal credit statement, showing at least one payment within the last three months
    • Proof of state pension, with any date
  3. Your pet’s details
    Name, age, species (eg dog), breed (eg poodle), colour and, if possible, microchip number. You can only register pets that live with you at the address shown on your benefit document.

It’ll take around five minutes to fill in the online application form. 

Once you’ve submitted your completed online form, you’ll get an email from Blue Cross confirming we’ve received your application.

If your application is successful, you'll receive a second email to confirm this and further guidance on how to book an appointment.

If your application is unsuccessful, we'll notify you by email to confirm and provide advice on other support options. 

Online registration is the fastest and easiest way to access our veterinary services. You can do this by checking the list of eligible benefits above and completing the postcode check. If you're in one of our hospital catchment areas, you'll see a link to register. 

To renew your Blue Cross registration at the end of your term, please complete the benefits check and the postcode check again. If your circumstances have changed since you last registered, you might not be eligible for our vet services anymore.