Sharing your pet loss with people who understand

Grieving for the loss of a pet, whether through death, parting or enforced separation, can be a sad and difficult experience. Life once filled with the love and friendship of a pet, may suddenly seem very empty and feelings of deep sadness and loneliness are not uncommon. We also offer emotional support to assistance dog users.
Sometimes it helps to share these feelings with someone who knows from personal experience how distressing pet loss can be, and who will listen with compassion and without judgement. Our Pet Bereavement Support Service is able to help you through this traumatic time.
Contact the Pet Bereavement Support Service on 0800 096 6606 (UK only including northern Ireland). The support line is open from 8:30am-8:30pm every day and all calls are free and confidential*. Alternatively you can email the Pet Bereavement Support Service on [email protected]. When calling we can assist with other languages by using LanguageLine.
*if we think you or someone else could be at risk of harm information may be passed on to other relevant authorities.