In these worrying times, we wanted to reassure our valued supporters that we are putting our pets and our people as priority.
To do this we are having to adapt to the changing situation and monitor how we can help the most pets in need. We have put temporary measures in for some of our services whilst ensuring that we continue to provide emergency patient consultations at our veterinary hospitals in London and Grimsby; our mobile service is also suspended. Our clients can still get lots of help from our teams with online and telephone consultations by calling for advice and visiting our website.
Due to restricted resources, our rehoming centres are not admitting any new pets at this time, this is a temporary measure while we focus on looking after the many pets in our care and finding them loving new homes. Once we have reduced the number of pets in our current care to a manageable level we will re-open to admissions, prioritising pets in crisis.
We have had to close our shops (from Saturday 21 March) and cannot take any clothing donations at this time. Our eBay shop is still open for business.
There are still lots of ways you can show support for our pets so please take a look at our website and engage with our social community. If you are able to help with a donation which would be particularly appreciated at this difficult time, the best way of doing this is via our website rather than by phone.
Wishing everyone safe and well.