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Blue Cross coronavirus statement

Coronavirus statement from Blue Cross Chief Executive, Chris Burghes

Hello, I’m Chris and I’m the new Chief Executive of Blue Cross.

Over the last few months, we have been working hard to maintain as many of our services as possible so that we can continue to care for the pets who give us so much support in times like these.

Like many other charities, we have been financially affected by the coronavirus pandemic at a time when our services are needed more than ever. To help make sure that our work is protected from the impact of coronavirus and that the welfare of animals does not suffer, I wrote to MPs to share our report into the impact of coronavirus on our pets. The full report is available on our website, along with a letter which you can download and send to your MP.

With the support of pet lovers like you, I know that we can continue to support pets and reach those that are currently not receiving the care they desperately need. Here’s an update on how we’re helping in rehoming, veterinary and across our shops.

Rehoming pets

I am delighted to tell you that refurbishment work has now started on our Hertfordshire rehoming centre. A big thank you to everyone who has helped us reach 83 per cent of the rebuild cost to date. The rebuild will help us continue to care for animals while we find them the best homes and will make a huge difference to the pets and people who will desperately need our help when it opens next year.

Behavioural support

Since April, we’ve answered nearly 300 calls from owners worried about the impact of coronavirus on their pet’s behaviour. If you need to speak with someone for advice about how to maintain the welfare of your pet during these difficult times, please give us a call.

Veterinary services

Our hospital in Hammersmith is set to reopen from Monday 14 September. This will help us meet the increasing demand for our services and begin toreduce thebacklog of non-emergency clinical procedures which have built up since the pandemic hit.

While our services are limited at the moment, all our other hospitals are open and operating according to government guidelines, including five pet care clinics which have been busy treating pets whose owners can’t afford private practice fees. Across the UK, we’ve helped over 13,000 animals since the beginning of lockdown.

Our emergency care fund has also continued to provide support throughout the last few months and has now returned to pre-lockdown levels of support.

Charity shops

I am pleased to announce that all our charity shops will be open by the 24 August 2020. The opening hours of some shops may have changed, so contact your nearest shop for specific opening times. And to make sure we keep our teams and customers safe, we’ll be asking everyone to sanitise their hands and wear a mask before entering our shops.

If you’re having a clear out, don’t forget that our shops are always on the look-out for bric-a-brac. All our shops have specific donation days and you can contactindividual shops using the contact details on our website.

For Pets, our supporter magazine, will be delivered to you in the next few weeks. If you don’t currently receive it, but would like to in future, please email our Supporter Care Team on [email protected] or call us on 0300 790 9903.

Thank you for continuing to support Blue Cross during this time.

Warmest regards,

Chris Burghes

Blue Cross Chief Executive

— Page last updated 25/08/2020