Due to Covid-19, we are only offering emergency appointments face to face. We will do our best to support you and your pet over the phone and through other digital channels.
Our vet care is available to pets whose owners are on certain means-tested benefits, and live in the catchment area of one of our animal hospitals or pet care clinics.
Are you receiving any of the following?
- Pension credit (not the standard state retirement pension)
- Housing benefit
- Income support
- Working tax credit
- Council tax benefit (not 25 per cent single person discount)
- Income based jobseeker’s allowance
- Income based employment and support allowance
- Universal credit
- Child Tax Credit
If you don't receive one of the above benefits
Our vet care is available to pets whose owners are on certain means-tested benefits, and live in the catchment area of one of our hospitals or clinics.
Alternatively, there may be smaller charities in your local area or breed specific societies that you could contact for advice and guidance. We also recommend speaking with your vet to understand all of the treatment options available to you and your pet, as well as the costs.
Explain to them the steps that you’ve taken to try and get help - they may be able to advise you of other organisations or consider allowing you to spread the cost of treatment over a period of time; however this is at their own discretion.
Our pet advice pages also contain lots of information covering a variety of different pet species and health conditions.
— Page last updated 25/03/2020