Hampshire: Southampton rehoming centre

Location Details

Welcome to Southampton rehoming centre based in Hampshire. We opened in 1988 after the site was very kindly bequeathed to us. The centre has facilities for dogs and cats, plus puppy and kitten facilities.

Jump to how to get pet food from our pet food bank.

Jump to how to donate to our pet food bank.

If you are looking for a pet please read about the rehoming process and view our pets looking for new homes.


Please note the postcode SO30 2HL (as below) may not take you all the way to our rehoming centre as we share a postcode with another property (Wessex Vale Crematorium).  

  • Coming from the M27/Hedge End: your satnav may advise you to turn left onto Bubb Lane when you are about a minute from your destination. Please ignore this and continue straight on the main road (also Bubb Lane); go straight over the roundabout and we’re about half a mile further along on the left.
  • Coming from West End: follow the road past Wessex Vale (on your left), turn left at the t-junction, and go straight over the roundabout; we’re about half a mile further along on the left.
  • Coming from Fair Oak/Botley: you will see our rehoming centre on your right about a third of a mile along Bubb Lane, arriving with us about a minute ahead of your satnav’s estimated time of arrival.

Drop-in hours

Can I visit the centre without an appointment?

Yes. You can visit between 11am and 4pm. We are closed to visitors without a pre-booked appointment on Wednesdays.

Can I meet a pet when I drop in?

Most of our dogs, cats and small pets are looked after by our fantastic team of foster carers. If we do have pets in our centres, we do not allow the public to visit them as it can be stressful and disruptive for them.

If you visit our centre we'll be happy to talk you through the adoptions process but you will not be able to look at any pets. If you are matched to one of our pets following an application to adopt, we'll invite you to meet them by appointment.

What can I drop in for?

Our team are here to help. So, whether it’s about volunteering, donating, pet advice or information on how to adopt a pet, we’ll talk you through.

Can I rehome a pet when I drop in?

You’ll need to apply to adopt a pet on our website. This is to make sure the application process is as fair as possible to everyone. If we think you’ll be a good match for one of our pets, we’ll contact you to start the process.

Home Direct

Our Home Direct scheme is for dogs, cats, rabbits and other small pets whose owners can sadly no longer keep them but don’t need to find them a new home straight away. Pets stay in their existing home until a new owner is found for them. All pets go through our careful assessment and matching process.

Short-term volunteer foster caring

Become a volunteer short term foster carer for pets at Blue Cross and help improve the welfare of the animals in our care. As a volunteer foster carer you will look after needy animals in your own home while they are recuperating from operations or illness, or young kittens or puppies until they are able to find a permanent new home. If you live within 45 minutes of the centre and are interested in this rewarding volunteer role, please email Victoria Murray.

Amazon wish list

Buy our pets a treat or purchase something to help our centre be the best it can be.

Pet food bank

How to get pet food

We’ve partnered with the food banks below so they can give out the pet food, bedding and other items we are donated. For details of our partner food banks’ opening times, contact details and more information, please click the links below to be taken to their own website. Please note you may need a referral from a frontline professional, Citizens Advice, or a voucher to use our partners’ food banks. Blue Cross is unable to provide a referral.

Meon Valley Food Bank

Eastleigh Basics Bank

Hound Basics Food Bank

Food Centre Hedge End

The above food banks may not have your pet’s usual food brand or type in stock when you need our help. We’ve put together some useful tips on feeding your pet in a crisis situation to help you manage this.

How to donate pet food

No one should have to choose between feeding themselves and feeding their pet. We collect food and other pet items for Blue Cross pet food banks at our rehoming centre and distribute it through our food bank partners. Each and every donation we receive goes to support pets and their families in the local area and helps keep pets in their loving homes.

We accept donations for our pet food bank here at any time during our opening hours. Please let a member of our team know when you arrive and your items will be gratefully received. You can also support us by donating funds to our pet food bank appeal.

The pets helped by our pet food banks are:

  • cats
  • chinchillas
  • degus
  • dogs
  • ferrets
  • gerbils
  • guinea pigs
  • hamsters
  • mice
  • rabbits
  • rats

What we can accept:

  • Wet or dry pet food in unopened tins, pouches or packets, including special diets eg senior, puppy, kitten
  • Hay, straw and substrate for rabbits, guinea pigs and other small pets
  • Litter
  • Bedding

Sorry, but we’re unable to accept donations of the following:

  • Dry pet food that’s past its best before date
  • Wet pet food that’s past its best before date
  • Open packets of food or litter where the contents have been exposed to the air. Open boxes containing individual pouches or tins are accepted as long as the pouches or tins are unopened.
  • Food with damaged packaging, including dented tins, holes in sacks, grease spots on bags
  • Raw food
  • Food for humans
  • Food or items for horses. We hope to be able to collect these soon.