Veterinary care eligibility checker
Find out if you're eligible for Blue Cross veterinary care with two simple checks.
You’re eligible for our veterinary care when you’re on certain benefits or receive a state pension, and live within the catchment area of one of our animal hospitals in London or Grimsby. To see if you’re eligible, please see our list of eligible benefits and carry out a postcode check below. It only takes a minute.
If your pet is already registered or receiving treatment at another veterinary practice, we must confirm we can provide the veterinary care your pet needs. Before running the eligibility checks, please call us on 0300 790 9903.
Benefits check
First, check you receive at least one of the listed benefits or a state pension:
- universal credit
- jobseeker’s allowance
- employment and support allowance
- pension credit
- housing benefit with no other benefit
- council tax reduction with no other benefit (not the 25 per cent single person discount)
- state pension
Postcode check
Second, check your postcode is in one of our animal hospital catchment areas. If it does, you’ll be presented with the opportunity to register online at the hospital.
Can my pet receive treatment if I’m not yet registered?
If your pet is in need of urgent treatment, please contact us to check that you’re eligible and to book an appointment before visiting us in person. You can call us on 0300 777 1890 for our London hospitals, or 0300 777 1840 for our Grimsby hospital.
At your appointment, you will need to bring your proof of eligibility documents so we can complete your registration.
Eligible documents:
- A benefit award letter, which includes your name, address and is dated within the last 12 months
- Your universal credit statement, showing at least 1 payment within the last 3 months
- A JSA or ESA award letter, dated within the last 6 months
- Proof of state pension, with any date
If you're unable to provide your benefit award letter when registering in person, we will accept a recent bank statement.
For non-urgent and routine registrations, we recommend registering online.
How to register online
Online registration is the fastest and easiest way to access our veterinary services. You can do this by checking the list of eligible benefits above and completing the postcode check. If you're in one of our hospital catchment areas, you'll see a link to register. It’ll take at least ten minutes to fill in the online application form.
Already a client?
To renew your Blue Cross registration at the end of your 12 month term, please complete the benefits check and the postcode check again. If your circumstances have changed since you last registered, you might not be eligible for our vet services anymore.
