Get vet advice whenever you need it
We've teamed up with Pawsquad to offer discounted online vet consultations 24 hours a day. Using video calling and live chat, Pawsquad provides 24/7 pet advice from qualified vets at the touch of a button.
Blue Cross Grimsby animal hospital has been serving the local community for more than 40 years and treats thousands of sick and injured pets every year.
Due to Covid-19, we are open by appointment only and you must call before visiting. Please be patient as we have a large number of calls, but your call will be answered. We will only ask you to come to our animal hospital if necessary. Otherwise, we’ll do our best to help over the phone.
If our team asks you to bring your pet to the hospital, you must follow the procedures we have put in place under social distancing to keep yourself and our team safe:
You can register your pet at one of our animal hospitals for free of charge or reduced cost veterinary treatment if you:
If you are already registered at one of our animal hospitals, find out more about recent vet care changes.
Your pet will be eligible for free of charge veterinary treatment in most cases (we will ask for a voluntary donation) if you live within our catchment area and receive any of the following benefits:
You are eligible for reduced cost vet care, where you are asked to pay towards your pet's treatment, if you live within our catchment area and receive any of the following means-tested benefits:
You will need to pay a reduced cost towards your pet’s treatment. Our reduced cost vet care is around 30 per cent lower than private vet practice fees. Your annual registration fee will be discounted from the cost of the first treatment.
DN 18 & 19
DN 20-0, 8 & 9
DN 31, 32, 33. 34, 35, 36, 37, 38, 39, 40 & 41
LN 8–3 & 6
LN 11–0 & 7
There is no limit to the number of pets you can register, but you must complete a registration form for each pet. If you are eligible for free of charge vet care, you will only receive free treatment for two pets. You will have to pay towards treatment for any other pets registered.
You can register online here.
Please contact us to check that you are eligible and to book an appointment before visiting.
You will need to bring proof of your benefit, along with photo ID. If you do not have photo ID, you can bring a utility bill (gas, electricity or water) with your name and address on it.
We will also need to see a benefit award letter issued within the last 12 months. If the letter is more than six months old, award letters for jobseeker's allowance, employment and support allowance, working tax credits, universal credit or income support should be accompanied by a bank statement showing a DWP payment within the last three months while council tax reduction or housing benefit letters should be accompanied by a rent statement dated within the last three months. If a rent statement is not available we will accept an award letter. Those in receipt of pension credit will only need to show an award letter once a year.
If you are not registered at a Blue Cross animal hospital, please call your usual vet practice before contacting us.
If your pet needs to be seen urgently, please call us on 0300 777 1840 and hold until the message has finished to speak to one of the team.
All pet owners will need to pay an out of hours fee of £50 from 4 May 2021 if seen at one of our animal hospitals.
Join the Grimsby animal hospital online community and become part of our ever-growing network of pet owners and Blue Cross supporters.