Get vet advice whenever you need it
Get vet advice whenever you need it
Blue Cross Grimsby animal hospital has been serving the local community for more than 40 years and treats thousands of sick and injured pets every year.
Due to Covid-19, our trained teams will assess your pet over the phone and will only offer a face-to-face appointment for a pet needing emergency treatment. If your case is non-urgent, we will still do our best to find a solution for you over the phone. In some cases we may offer a written prescription for you to purchase medicines from approved pharmacies or vet practice or online. We will do our best to support you and your pet over the phone and through other digital channels.
We're currently facing high call volumes so if you are calling us, please be patient. We'll answer your call as soon as possible. For general information about pets and coronavirus, see our Coronavirus and pets information on this website.
If you are advised by our team to visit the hospital, in order to protect the health and wellbeing of your pet, yourself and our teams, we ask that you:
Be aware that we will ask you to wait outside while we treat your pet.
We have an out of hours service for emergency cases only. Clients are asked to ring first so we can assess if their pet needs to be treated straight away.
All vets are obliged to make arrangement for out of hours care for emergency cases. If you are registered with another practice, phone your vet first. Remember to listen to any answerphone message in full.
When you register for treatment at one of our hospitals remember that you (or the person looking after your pet) will usually have to take your pet to the hospital yourself for emergency treatment.
If you know that you can’t do this, it may be in your pet’s best interests to register for veterinary treatment elsewhere so you can access emergency treatment if you need to.
Our veterinary services are available to pets whose owners are on certain means-tested benefits.
You will need to bring proof of your benefit, along with photo ID. If you don’t have photo ID, you can bring a utility bill (gas, electricity or water) with your name and address on it.
In addition, we will need to see an award letter issued within the last 12 months. If the letter is more than six months old, award letters for JSA, ESA, WTC, UC or IS should be accompanied by a bank statement showing a DWP payment within the last three months whilst CTB or HB letters should be accompanied by a rent statement dated within the last three months. If a rent statement is not available we will accept an award letter. Those in receipt of Pension Credit will only need to show an award letter once a year."
Contact us on the below telephone number for more information, to check that you are eligible and to book an appointment.
From 4 May 2021, we will be making changes to our vet care services. Find out more about how these changes may affect you.
New clients can register up to two pets at a Blue Cross hospital or clinic. Unfortunately we can’t allow you to register any more than two, even if you have more pets. This is because we want to help as many people and their pets access our veterinary services as we can.
If you give away or sell a pet that’s registered at a Blue Cross hospital or centre, you’ll have to wait six months before you can register a new one in their place. There are times when this rule won’t apply – for example if your pet is put to sleep for medical reasons or we advise you that you shouldn’t keep your pet any longer. If you’re unsure, please speak to your local hospital.
If you already have more than two pets registered with us we’ll continue to treat them but, when you no longer have that pet, you won’t be able to register a new one in their place.
The catchment area for the Grimsby hospital is...
DN 18 & 19
DN 20-0, 8 & 9
DN 31, 32, 33. 34, 35, 36, 37, 38, 39, 40 & 41
LN 8–3 & 6
LN 11–0 & 7
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